These Terms of Service (“Terms”) govern your use of elbaristaco.com and any purchase made through it, operated by El Barista Co. LLC (“El Barista Co.,” “we,” “us”). By using the Site or placing an order, you agree to these Terms.
1. About El Barista Co.
El Barista Co. LLC is based in Worcester, Massachusetts. We source single-origin Colombian coffee and sell it under our own brand as a private label customer of a licensed Massachusetts roaster — see Section 2 below.
2. Roasting & Private Label Production
El Barista Co. coffee is roasted and packaged for us on a private label basis by a licensed roasting and distribution partner. El Barista Co. LLC does not itself hold roasting or distribution permits in Massachusetts; our partner holds those permits and performs the physical roasting, packaging, and distribution of every bag sold under the El Barista Co. brand.
Roasted By
Andina Distribuitors Inc. 2 Central St.Framingham, MA 01701
This disclosure is provided for transparency and does not change any of your rights under these Terms — your order, payment, and any customer service remain with El Barista Co.
3. Orders & Payment
All orders are placed and paid for through Stripe, our payment processor. We accept major credit cards, Apple Pay, and Google Pay. By placing an order, you represent that the payment information you provide is accurate and that you are authorized to use the payment method.
We reserve the right to refuse or cancel any order, including for suspected fraud, pricing errors, or inventory issues. If we cancel an order, you will be refunded in full.
4. Shipping & Local Delivery
- US Shipping: $5 flat rate on standard orders across the contiguous United States, or free on orders over $50.
- Local Delivery: Hand-delivery is available within a 15-mile radius of Worcester, MA, billed at the same rate as standard shipping.
- Delivery times are estimates. El Barista Co. is not responsible for delays caused by shipping carriers or events outside our control.
5. Returns, Refunds & Order Issues
Because coffee is a perishable food product, we do not accept returns of opened bags. If your order arrives damaged, incorrect, or defective, contact us at info@elbaristaco.com within 14 days of delivery and we will make it right with a replacement or refund.
6. No Subscription
Every order is a one-time purchase. We do not enroll you in a recurring subscription or charge your payment method again without a new order.
7. Coffee Cart & Event Inquiries
Submitting the Coffee Cart inquiry form is a request for information and does not create a booking or contract. Event details, pricing, and availability are confirmed separately once we follow up with you.
8. Intellectual Property
The Site’s content, branding, logos, photography, and design are owned by El Barista Co. LLC and may not be copied or used without our written permission.
9. Limitation of Liability
To the fullest extent permitted by law, El Barista Co. LLC is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or your order. Our total liability for any claim will not exceed the amount you paid for the order giving rise to the claim.
10. Governing Law
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles.
11. Changes to These Terms
We may update these Terms from time to time. Continued use of the Site after changes are posted means you accept the updated Terms.
12. Contact Us
Questions about these Terms? Email us at info@elbaristaco.com or write to El Barista Co. LLC, Worcester, Massachusetts, USA.